Privacy Policy

Heather Campins Jewelry
A DBA of Coastal Stack, LLC

Heather Campins Jewelry, a DBA of Coastal Stack, LLC (“Heather Campins Jewelry,” “we,” “us,” or “our”), operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Heather Campins Jewelry is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction using the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or that has been de-identified so that it cannot identify or reasonably be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact details, including your name, address, billing address, shipping address, phone number, and email address.
• Financial information, including payment and transaction information, form of payment, payment confirmation, and other payment details. Payment information may be processed by Shopify, our payment processors, or other payment-service providers.
• Account information, including account credentials, preferences, and settings when applicable.
• Transaction information, including items you view, place in your cart, add to a wishlist, purchase, return, exchange, or cancel, as well as information about past transactions.
• Communications with us, including information you provide when contacting us, requesting customer support, or submitting an inquiry.
• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
• Usage information, including information regarding how and when you interact with or navigate the Services.

Custom Design Information

If you submit a custom-design inquiry, we may collect information you voluntarily provide in connection with your project, including design preferences, ring size or other measurements, gemstone preferences, engraving or personalization instructions, photographs, inspiration images, drawings, descriptions, and other information relevant to your request.

We use this information to evaluate your inquiry, communicate with you, develop design options, and, when applicable, complete your custom jewelry order.

Please provide only information and materials that you have the right to submit and that are reasonably necessary for your inquiry.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, place an order, submit an inquiry, communicate with us, or otherwise provide personal information.
• Automatically through the Services, including information collected from your device when you use our products or services or visit our website and through cookies and similar technologies.
• From our service providers, including when we engage providers to enable technology or other services and they collect or process personal information on our behalf.
• From our partners or other third parties, as permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

Providing and Improving the Services

We may use personal information to provide the Services, process payments, fulfill orders, remember preferences and items you are interested in, send account or order notifications, process purchases, returns, exchanges, or other transactions, maintain customer accounts, arrange shipping, facilitate returns and exchanges, enable reviews, provide customer support, and improve or personalize the shopping experience.

Custom Jewelry Services

We may use information submitted in connection with a custom-design project to evaluate requests, communicate regarding designs and specifications, prepare design concepts, coordinate gemstone and material selections, complete approved jewelry orders, provide related customer service, and maintain appropriate project records.

Marketing and Advertising

We may use personal information for marketing and promotional purposes, such as sending marketing, advertising, or promotional communications by email, text message, or postal mail when applicable.

We may also use information to provide or support online advertising for products or services on our Services or other websites, including advertising based on products you have viewed, purchased, or added to your cart and other activity associated with the Services.

Security and Fraud Prevention

We may use personal information to authenticate accounts, provide a secure payment and shopping experience, detect and investigate possible fraudulent, illegal, unsafe, or malicious activity, and protect our customers, business, and Services.

If you create an account, you are responsible for keeping your account credentials secure and should not share your username, password, or other access information with others.

Communicating With You

We use personal information to provide customer support, respond to inquiries, communicate about orders or custom-design projects, provide requested services, and maintain our business relationship with you.

Legal Reasons

We may use personal information to comply with applicable law or valid legal process, respond to lawful requests from government agencies or law enforcement, participate in legal proceedings, enforce our agreements and policies, and protect our legal rights.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate purposes consistent with this Privacy Policy, including:

• Shopify and service providers that perform services on our behalf, such as payment processing, information technology, analytics, customer support, cloud storage, fulfillment, communications, and shipping.
• Business and marketing partners that provide marketing or advertising services. Depending on where you reside, you may have the right to opt out of certain uses of your information for targeted advertising.
• Third parties you direct or authorize us to use, such as shipping providers or services you choose to interact with.
• Affiliates or entities within our corporate group, when applicable.
• Legal, regulatory, or business recipients when reasonably necessary to comply with legal obligations, enforce our policies, protect our rights or the rights of others, or in connection with a business transaction such as a merger, financing, sale, reorganization, or bankruptcy.

Where applicable, you can exercise your rights to opt out of certain data sharing or targeted advertising through our Data Sharing Opt-Out page available through the privacy controls on our website.

Relationship With Shopify

Our store is hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services may be transmitted to and shared with Shopify and other service providers, including providers located in countries other than the country in which you reside, as necessary to provide and improve the Services.

We may use certain Shopify features that incorporate data and information obtained from interactions with our store, other merchants, and Shopify. In connection with these features, Shopify may process personal information collected about your interactions with our store and other Shopify services.

In circumstances where Shopify is responsible for processing your personal information for its own purposes, Shopify is responsible for responding to applicable requests concerning that processing.

You can learn more through Shopify's Consumer Privacy Policy and Shopify Privacy Portal.

Cookies and Similar Technologies

Our Services and the services integrated with them may use cookies, pixels, tags, and similar technologies.

These technologies may be used to operate the website, remember preferences, understand how visitors use the Services, measure performance, prevent fraud, and support advertising or marketing activities.

Depending on where you reside, you may have rights concerning certain cookies or tracking technologies. Available choices may be provided through our website's privacy controls, your browser or device settings, or other mechanisms recognized under applicable law.

Third-Party Websites and Links

The Services may provide links to websites or online platforms operated by third parties.

If you follow a link to a site that is not controlled by us, you should review that site's privacy and security policies and other applicable terms.

We are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites or platforms.

Information you voluntarily provide through public or semi-public third-party platforms, including social-media platforms, may be visible to other users and subject to the privacy practices of those platforms.

The inclusion of a link does not, by itself, constitute an endorsement of the third party or its content.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction in circumstances prohibited by applicable law.

If you are the parent or guardian of a child who has provided personal information to us, you may contact us using the information below to request appropriate action.

We do not have actual knowledge that we sell or share, as those terms may be defined under applicable privacy laws, personal information of individuals under 16 years of age.

Security and Retention of Your Information

We use reasonable administrative and technical measures appropriate to our business to help protect personal information.

However, no security measures, electronic transmission, or storage system can be guaranteed to be completely secure. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.

How long we retain personal information depends on factors such as whether the information is needed to maintain an account, provide Services, complete or service an order, maintain custom-design or transaction records, comply with legal or accounting obligations, resolve disputes, prevent fraud, or enforce applicable agreements and policies.

Your Rights and Choices

Depending on where you reside, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances.

• Right to Access or Know: You may have the right to request access to personal information we maintain about you.
• Right to Delete: You may have the right to request deletion of certain personal information.
• Right to Correct: You may have the right to request correction of inaccurate personal information.
• Right of Portability: You may have the right to receive a copy of certain personal information or request its transfer in circumstances provided by law.
• Right to Opt Out of Sale, Sharing, or Targeted Advertising: Depending on where you reside, you may have the right to opt out of certain uses or disclosures of personal information considered a “sale,” “sharing,” or “targeted advertising” under applicable privacy laws.
• Managing Communication Preferences: You may opt out of promotional emails using the unsubscribe option included in those communications. We may continue to send non-promotional communications relating to orders, accounts, inquiries, or other transactions.

Where applicable, our website provides privacy controls through which you can exercise certain opt-out rights.

If you visit our website with a legally recognized Global Privacy Control preference signal enabled, Shopify may automatically treat the signal as an opt-out request for the applicable device and browser where required by law.

You may also exercise applicable rights by contacting us using the information below.

We will not discriminate against you for exercising applicable privacy rights. We may need to verify your identity before processing certain requests as permitted or required by law.

Where permitted, you may designate an authorized agent to make a request on your behalf. We may require appropriate evidence of the agent's authority and may need to verify your identity directly.

Marketing Communications

If you choose to receive promotional communications from us, you may unsubscribe using the instructions provided in those communications.

Opting out of marketing communications does not prevent us from sending transactional or service-related messages concerning an order, custom-design inquiry, account, return, or other business relationship.

Complaints

If you have a complaint regarding how we process personal information, please contact us using the information below.

Depending on where you reside, you may have additional rights to appeal certain decisions or submit a complaint to an applicable data-protection authority.

International Data Transfers

Although Heather Campins Jewelry currently ships merchandise only within the United States, Shopify and other service providers may transfer, store, or process personal information outside the country in which you reside.

Where required by applicable law, appropriate recognized mechanisms may be used for international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, Services, technology, or legal and regulatory requirements.

When we update this Privacy Policy, we will post the revised version on this website, update the “Last updated” date, and provide any additional notice required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or would like to exercise an applicable privacy right, please contact:

Heather Campins Jewelry
A DBA of Coastal Stack, LLC
601 21st Street, Ste. 300
Vero Beach, FL 32960
United States

Email: service@heathercampinsjewelry.com
Phone: (772) 226-0810

Last updated: August 11, 2026